Frequently Asked Questions (FAQ) - Emergency Veterinary Care

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1. What constitutes a veterinary emergency?

• A veterinary emergency can include severe injuries, difficulty breathing, excessive bleeding, seizures, sudden paralysis, or any situation where immediate medical attention is required.

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2. When should I contact the emergency vet clinic?

• Contact us immediately if your pet experiences any life-threatening situation, severe pain, or if you're unsure about the urgency of your pet's condition.

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3. How do I reach the emergency vet clinic after hours?

• Our emergency line is open 24/7. Call 954-567-2500 to speak to a trained staff member.

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4. Do I need an appointment for emergency care?

• No appointment is necessary for emergency cases. Please call ahead if possible, but walk-ins are welcome.

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5. What should I do if my pet ingests something toxic?

• Contact us immediately. In the meantime, try to identify the substance ingested and keep any packaging for reference. Do not induce vomiting without consulting a veterinarian.

• "The ASPCA Animal Poison Control Center (APCC) is your best resource for any animal poison-related emergency, 24 hours a day, 365 days a year. If you think your pet may have ingested a potentially poisonous substance, call (888) 426-4435. A consultation fee may apply." Click below for their website.

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6. How can I transport my injured pet safely?

• Keep your pet as still and calm as possible. Use a sturdy, flat surface like a board or blanket to move them. Be cautious, as injured pets may bite when in pain.

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7. What payment options do you accept for emergency care?

• We accept various payment methods, including major credit cards and pet insurance. We also offer CareCredit for qualified applicants. Payment is due at the time of service.

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8. Can I visit the clinic before an emergency occurs?

• Yes, we encourage pet owners to familiarize themselves with our clinic and staff in advance. We also offer routine veterinary services for preventative care.

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